Testimonials

Where to start….Working with Ressler and Mateer was so refreshing. We needed to replace our existing Heat Pump system. We were able to purchase a name brand system, Carrier, 17 seer two stage vs 14 seer at half the price of our other quotes. The system is so quiet. Our technician, Chris was so knowledgeable, the system was in and working before lunch. Well done.

— John Sauer - Lititz, PA

Just had another great experience with Ressler & Mateer. They installed units in our first house and we’ve continued to use them since moving to a new house. Today was the first time we’ve need A/C service and it was top -notch work as always. Ed is the best! He was on-time, worked quickly and gave me some good tips on keeping the unit running. When you find a company you know you can trust, you stick with them. And that’s why we stick with Ressler & Mateer.

— Andrew Wagner - Quarryville, PA

I’m a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn’t get me in until Tuesday, but a spot opened up and Joel called me back saying they were able to fit me in. He came out to my home at 9pm on a Sunday night. Saw, diagnosed, and fixed the problem in under 45 minutes. Price was also decent! Joel was extremely respectful and helpful, explaining things I should know and do as a new home owner. Highly recommend this company. 

— Angela Barlow - Lancaster, PA
Drew Dorgan
Drew Dorgan
19:16 17 Sep 20
Great plumbing expertise! Always great ideas and insights too.
Alison T
Alison T
16:38 01 Sep 20
Mason has been here before (for a routine check up in the past) - and he is always awesome! Extremely thorough - and great to chat with as well! I'd highly recommend Ressler & Mateer to anyone - awesome company
Matt Malles
Matt Malles
19:55 03 Aug 20
Ramon did an amazing job fixing our A/C. We called on a Saturday morning and he was at our house by noon the same day. Instead of most HVAC companies that immediately recommend replacing the unit, he troubleshot the unit, diagnosed the problem, and fixed it. All for a very reasonable price. Ressler & Mateer with be our go to company for all heating and air conditioning services.
Matt M.
Matt M.
13:07 03 Aug 20
Ramon was great. He came in, diagnosed the problem with our A/C and fixed it. Instead of most companies that immediately recommend replacement of the A/C...
Scott Sweigart
Scott Sweigart
19:09 25 Jul 20
Jesse came out to look at an a/c unit at my laundromat that kept tripping a breaker. After some investigating, he realized the coil was dirty. He cleaned the coil and it is now working as good as a 20 year old unit can. He was very friendly and easy to work with. Cost was much less than anticipated because I didn't hold much hope and thought it would need replaced.
Scott & Steph
Scott & Steph
15:53 24 Jul 20
Ressler & Mateer is well worth your time. Archie (tech) showed up within the two hour window that was given. During our introduction conversation, I informed Archie that I will be hovering because I like to learn (and there will be questions :) ). He was ok with this request. He answered all my questions in detail and never appeared annoyed, but was very pleasant. After the maintenance of the A/C unit, we had more conversation on the unit. Archie was very professional: 1) wore his mask the entire visit, 2) wore slip on booties when inside, 3) very thorough investigation of the system to ensure "all is good" 4) I learned something new! Thanks for taking the time to answer and explain how items work.
Ray J
Ray J
16:30 10 Jul 20
We are the original owners of our house and with all the HVAC firms out there we were fortunate enough to have Ressler & Mateer install our heating and air conditioning units..They have been very good to us by providing professional service for the last 11 years on a regular basis. Even when there is a problem in the middle of summer or winter they have answered our emergency calls in a very timely basis. One time they did not have a pert but have it to us and installed before the end of the day...Our thanks to Ressler & Mateer and their profession and knowledgeable staff from the people who take the calls to the managers who direct and surely the technicians out if the field who make it happen. ...
Mary Schick
Mary Schick
15:25 08 Jul 20
Great service from Ressler Mateer and Mason! Mason solved our A/C issue and left us with cool air! Thank you!
Jess Kuhn
Jess Kuhn
12:00 07 Jul 20
We needed an 'emergency' service on the 4th of July. We called Ressler & Mateer and left a message. Within 5 minutes, Jerry had returned our call and told us he'd be at our house in an hour and gave us information regarding charges/fees. True to his word, he was at our house within an hour. He was very courteous, got right to work, and had the issue fixed in less than an hour. We were very thankful that Jerry made the trip to our house on a hot, holiday afternoon and resolved our issue for us! The charges/fees seemed reasonable and fair to us. We would definitely use Ressler & Mateer again and would recommend them to others.
Cary Leptuck
Cary Leptuck
14:33 03 Jul 20
Jeremy arrived within the scheduled window. He was masked and wore booties and was very polite and informative. He answered all of my numerous questions completely and did a very thorough job. He's a great representative of your company!
Don Engle
Don Engle
18:06 02 Jul 20
Service man showed up on time and was very professional. Wore booties in the house as well as a face mask. Did a good job for me
Hale and Molly Johnson
Hale and Molly Johnson
00:46 23 Jun 20
We appreciated the very prompt service call this morning. Ed was polite and congenial.He diagnosed the problem and promptly repaired the unit.Thanks for getting our a-c running again. haj
Kyle Wenger
Kyle Wenger
19:41 22 Jun 20
Every time I've called I have received prompt, courteous service. Techs have all been great to work with. Reasonable pricing, and highly recommended.
Howard Aaron
Howard Aaron
18:14 17 Jun 20
The service man came at the designated time. Completed his job efficiently and left the work area clean. I was pleasantly surprised that I received a notice that he was on his way that included a photo of him.
Russ Begly
Russ Begly
22:55 11 Jun 20
Everything went well. The service person was professional, personable, and through.He was on time, answered my questions - job well done. Thank you.
Debbie Strick
Debbie Strick
20:35 10 Jun 20
Steve was great! We have used Jerry with Ressler and Mateer for our HVAC needs for the last 5+ years and now Steve with their plumbing division. Very, very pleased!
Sharron Pacana
Sharron Pacana
18:28 10 Jun 20
We were pleased with Jeremy R. service. He was an extremely nice young man. We have always been happy with Ressler & Mateer's service.
Andrew Wagner
Andrew Wagner
02:28 05 Jun 20
Just had another great experience with Ressler & Mateer. They installed units in our first house and we've continued to use them since moving to a new house. Today was the first time we've need A/C service and it was top -notch work as always. Ed is the best! He was on-time, worked quickly and gave me some good tips on keeping the unit running. When you find a company you know you can trust, you stick with them. And that's why we stick with Ressler & Mateer.
John Sauer
John Sauer
23:34 29 May 20
Where to start....Working with Ressler and Mateer was so refreshing. We needed to replace our existing Heat Pump system. We were able to purchase a name brand system, Carrier, 17 seer two stage vs 14 seer at half the price of our other quotes. The system is so quiet. Our technician, Chris was so knowledgeable, the system was in and working before lunch. Well done.
Andy Wrightstone
Andy Wrightstone
14:07 29 May 20
We had them clean our HVAC & ductwork as well as install UV light system and an Aprilaire filter. Jerry and Barry were very professional and took the time to answer questions. The work was done in a timely manner and we will definitely be using their service again in the future as well as recommending them to friends and family! Also, Tammy in the office was very helpful and fit us into their busy schedule. Thank you very much Ressler & Mateer!
Terry Fenton
Terry Fenton
16:51 07 Jan 20
This company always arrives in a timely manner, and completes the job to satisfaction. The prices are also reasonable.
Shannon Y.
Shannon Y.
15:27 21 Sep 19
Honest first class service. As a woman who is often home alone when technicians visit, this is the only company that I will use. The staff are friendly and...
Angela Barlow
Angela Barlow
01:58 27 May 19
I’m a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn’t get me in until Tuesday, but a spot opened up and Joel called me back saying they were able to fit me in. He came out to my home at 9pm on a Sunday night. Saw, diagnosed, and fixed the problem in under 45 minutes. Price was also decent! Joel was extremely respectful and helpful, explaining things I should know and do as a new home owner. Highly recommend this company and I will be calling them again for any heating and AC issues. Thanks to Joel for his quick and efficient service!
Angela B.
Angela B.
18:55 26 May 19
I'm a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn't get me in until...
Angela B.
Angela B.
18:55 26 May 19
I'm a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn't get me in until...
Connie Enders
Connie Enders
21:05 16 Mar 19
Great service!! Jesse came out and fixed my furnace on a frigid snowy day when woke up to my vents blowing cold air and no heat. He was very informative and nice and explained the problem to me. I held my breath when i asked what the price was, but it was very reasonable. I strongly recommend this company. I will never use another for furnace problems and also see they do plumbing as well. I trust them, they've earned it. Connie.
Brian Meier
Brian Meier
00:00 09 Jan 19
On time, knowledgable, professional, courteous. He did a good job!
Donald Rambler
Donald Rambler
15:48 17 Oct 18
Tech was exactly on time. Wore booties as needed to protect floors. Worked quietly and efficiently. always requested permission to enter a different part of the home. Clearly explained all work completed and costs involved. Kind, considerate and professional.
Mandi Erin
Mandi Erin
21:10 23 Aug 18
Have worked with them a couple of times over the past year. Every person have dealt with either phone or in person has been very nice!! Highly recommended!
Scott Stevenson
Scott Stevenson
18:09 20 Jun 18
Joel Is the Absolute Best. Been to our house atleast 3 times maybe 4. Extremely Professional-clean- an Expert.He is the absolute greatest. I give him 10 stars. very hard worker.I would trust him with my life.
Jennn G.
Jennn G.
09:27 13 Aug 15
Dave was/ is the best! We called for service and they were quick, friendly and knowledgeable. They diagnosed a bad HVAC system that was backed up by 2 other...
Andre B.
Andre B.
18:07 26 Jun 14
I've worked with Dave Ressler and team a few times (2 whole home HVAC installations, one in a new construction house; and once for a replacement water...
Andre B.
Andre B.
18:07 26 Jun 14
I've worked with Dave Ressler and team a few times (2 whole home HVAC installations, one in a new construction house; and once for a replacement water...

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