Testimonials

Where to start….Working with Ressler and Mateer was so refreshing. We needed to replace our existing Heat Pump system. We were able to purchase a name brand system, Carrier, 17 seer two stage vs 14 seer at half the price of our other quotes. The system is so quiet. Our technician, Chris was so knowledgeable, the system was in and working before lunch. Well done.

— John Sauer - Lititz, PA

Just had another great experience with Ressler & Mateer. They installed units in our first house and we’ve continued to use them since moving to a new house. Today was the first time we’ve need A/C service and it was top -notch work as always. Ed is the best! He was on-time, worked quickly and gave me some good tips on keeping the unit running. When you find a company you know you can trust, you stick with them. And that’s why we stick with Ressler & Mateer.

— Andrew Wagner - Quarryville, PA

I’m a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn’t get me in until Tuesday, but a spot opened up and Joel called me back saying they were able to fit me in. He came out to my home at 9pm on a Sunday night. Saw, diagnosed, and fixed the problem in under 45 minutes. Price was also decent! Joel was extremely respectful and helpful, explaining things I should know and do as a new home owner. Highly recommend this company. 

— Angela Barlow - Lancaster, PA
Gary Blair
Gary Blair
01:58 20 Nov 21
I truly appreciate the care and professionalism that Ryan displayed in making repairs to our HVAC system. He was prompt and exhibited integrity in letting me know that the issue was their mistake. I admire that. We are very happy having a contract with Ressler and Mateer.
Cantley Lasala
Cantley Lasala
03:01 05 Nov 21
The install and service techs who came to our home were professional, knowledgeable, prompt, and efficient. I was extremely pleased with the service they provided, and will use them again for future HVAC needs. Thanks guys.
Carmella Davis
Carmella Davis
20:45 26 Oct 21
Today the service man replaced the inducer motor on my heater. He arrived promptly. He was courteous and knowledgeable.
Rick Jones
Rick Jones
00:35 24 Oct 21
Our water heater stopped working. The next day Steve stopped by our home to access the situation. He was courteous, professional, and did a great job explaining what had happened to our water heater. Because it wasn't repairable, Steve came out a few days later and installed a new one. We use Ressler and Mateer for all of our heating, cooling, and plumbing needs!
James Smith
James Smith
14:55 12 Oct 21
We use R&M Service Plan and have been very satisfied with the twice a year service calls. Ryan performed our pre-winter furnace inspection and service. He was punctual, profession, and knowledgeable. I highly recommend R&M.
Roy McKenzie
Roy McKenzie
19:51 07 Oct 21
We had an air conditioning unit that was not cooling as it should. Original system was installed by Ressler & Mateer close to 28 years ago and the air unit was replaced 13 years ago. They took my call immediately and were able to schedule a technician for the following day. Mr. Silva was able to arrive early and was quick to diagnose the problem - low refrigerant due to a small, slow leak somewhere in the system. As Winter is closing in, we opted to refill the refrigerant. Mr. Silva took care of it immediately and even cleaned our condensation pump. The unit is now cooling the house properly. Ressler & Mateer has always been a professional organization and Mr. Silva did them proud - excellent all around. Thanks for the outstanding service!
Carl Laudenslager
Carl Laudenslager
13:31 05 Oct 21
Awesome guy! Very friendly! Excellent job! Hope he likes my mom' slice of apple pie!
Rachel Valmonte
Rachel Valmonte
11:26 08 Sep 21
Tech was professional, found the leak and repaired. No complaints. Highly recommend company and Justin. Thank you
jessa kaye Curtin
jessa kaye Curtin
15:30 26 Aug 21
We had an issue with our water and had them come on an emergency call. They came right out, assessed the situation, and helped us get the water going again until they could come out and do a more in depth fix with the parts they needed to order. They have always been great! They also installed our water softener previously. They explain everything well. They are reasonable about their pricing. We have used them for years, and have always had great service. This time was no exception. They also take care or our HVAC needs as well. All around knowledgeable, helpful and friendly people.
John Lawlor
John Lawlor
15:35 23 Aug 21
Fine work by a very skillful technician. I know that by having this service I've saved a good deal of money and I'm confident the system will continue to be reliable.
TheScream50
TheScream50
17:16 07 Aug 21
The service men who recently performed work at my home were outstanding (Joel, Chris, Alex, and Tito)... they were very courteous, professional, polite, and knowledgeable and are a true asset to their company.
Drew D.
Drew D.
16:32 28 Jul 21
We love our guys at Ressler and Mateer. They fix all our plumbing issues (and in a house with Quest pvc, that is a lot). We have almost replumbed the...
William Kedrock
William Kedrock
18:15 17 Jul 21
We had two plumbing needs and Justin was awesome. Courteous, knowledgeable, helpful, patient. He handled both jobs flawlessly and was patient with my questions, taking time to show me and explain what he was doing. Top notch technician. Five all the way.
Dennis Ashcroft
Dennis Ashcroft
13:52 05 Jul 21
Euro was fantastic. Probably the most professional repair person from any source we had visit our home. He is welcome back here any time. I hope if we are in need of service Euro returns.
David Earhart
David Earhart
19:49 01 Jul 21
Steve at Ressler & Mateer is excellent. He explains everything and provides the homeowner with helpful tips to make sure everything is running well. I highly recommend him and all the service people at R & M. We use them exclusively for our service needs.
Jon Toy
Jon Toy
12:13 21 Jun 21
We have used Ressler & Mateer since we purchased our home. They are always on time and courteous. They show you what they are doing and inform you before doing the work. Great service, highly recommend
Randall Dick
Randall Dick
15:25 02 Jun 21
The technician was right on time, very pleasant and got to work promptly. Thoroughly checked all parts of the HVAC system, replaced the one filter and cleaned the other. Very pleased with this service call.
Dianna Zimmerman
Dianna Zimmerman
12:53 27 May 21
The team at Ressler & Mateer are very knowledgeable and budget conscious. In our 1980's vintage home, we have had R&M replace our heat pump, water heater, toilets and repair faucets/piping over the past 5 years. Once Sunday, we made an urgent call about an issue with water main, and got advice over the phone, at no charge, to solve the issue! We know we can count on them to guide us to the best use of our dollar. They are prompt, courteous and efficient. Great value, for sure!
tim yocum
tim yocum
12:42 17 May 21
Great company to deal with. They have installed 2 GEOTHERMAL units and servicing them for 11 years and counting. Thanks everyone !!!
Jo Dell Adams
Jo Dell Adams
20:40 22 Apr 21
The serviceman, Mason, performed maintenance service for a/c and furnace. He was on time, professional, friendly, efficient and informative; he was also masked, which I appreciated. Since moving into my home I have used Ressler & Mateer for all plumbing, heating and cooling services. I highly recommend them.
Roberto Lopez
Roberto Lopez
21:18 12 Feb 21
Jesse and Euro came to our home to repair our furnace and did a tremendous job. They were professional, courteous and obviously very knowledgeable about their job. They also answered my questions and explained why the system had failed. Thank you Jesse and Euro for a job well done!!!And Joel at the service department was great with the information and options he offered during my calls and with ordering the necessary parts for repair. Thanks Joel!!!
Danny De Leon
Danny De Leon
17:06 12 Feb 21
Jerry did a fantastic job explaining what happened with our thermostat and he installed a new one. He also took the time to help us set it up to link with our phones. Very professional and knowledgeable. I'll be using this company again for sure.
Dave M
Dave M
21:50 11 Feb 21
Called after hours and spoke with Mason who was on call. He walked me through the process on the telephone to get my system back up and running, step-by-step. Although never worked at our home, he knew my system well and we had heat in less than 1 hour. This guy is impressive! A week later, our system received its annual service, no problems. Very professional and they know their stuff. Highly recommend R&M.
Greg Martin
Greg Martin
15:49 11 Feb 21
Ramon Vazquez was awesome! He arrived early and was patient with my questions. He showed me everything that he was doing with our system as he serviced it and even pointed out a few things I was not aware of. Five stars from my wife and I! Thank you Ressler & Mateer for hiring knowledgeable, friendly and competent service technicians.
Robert Cayless
Robert Cayless
00:55 09 Feb 21
We called because our furnace was not working. Sadly the technician did not have the parts needed to fix the furnace so we had to wait two days over the weekend until they could get the part. The technician was great the job was successful and we have heat again.My only thought is that there must be a better way to obtain the needed part. Otherwise we are satisfied with the end result.
Stephen Mac
Stephen Mac
17:59 07 Feb 21
We called on a Saturday, they were responsive, had one call ahead of us, kept us updated. The technician was clean, polite, professional, and explained what he was doing. He took his time to make sure the repair was correct, he had the part he needed on his truck. We highly recommend them.
Marilyn Stiles
Marilyn Stiles
01:42 26 Jan 21
We needed some plumbing repairs in our laundry room. The service man Steve was very friendly and professional and made the repairs without difficulty. He also took the time to explain what was needed. We have used R & M for 5 years and have always been satisfied. We recommend them highly.
Kevin S.
Kevin S.
21:12 22 Jan 21
Worked with Mike and other guys for quote and installation of a whole house HVAC. Excellent work and smooth process, will definitely work with them again...
Michele Yohe
Michele Yohe
17:52 22 Jan 21
We had the annual maintenance done on our tankless hot water heater. In addition, Steve made some changes to the water circulation to provide better service. He went above and beyond to research the issue and make the proper changes.Thanks so much for his attention to detail and exceptional customer service, very much appreciated!
Allison Sigman
Allison Sigman
00:59 21 Jan 21
Justin came to repair our plumbing issue, on time, same day, very professional and down to earth! We appreciate the great, efficient and consistent service Ressler Mateer ALWAYS provides us! A plus always! Thank you!!
Michael Stief
Michael Stief
17:27 18 Jan 21
Response time was phenomenal. The technician, Steve M, was fantastic courteous prompt and thorough. Trouble shot low water pressure, repaired promptly and did a full house plumbing inspection and maintenance. In addition, cost + value = EXCELLENT.
Mike Volland
Mike Volland
21:35 07 Jan 21
The service tech assigned is known as Ressler and Matter's best troubleshooter and he didn't disappoint. We had a strange hum/vibration start in our new heat pump system and he found the problem and fixed it in less than 10 minutes. Very impressed!
Raymond Chevallier
Raymond Chevallier
03:00 30 Dec 20
I have been using R&M for ten years and have 100% confidence in them. They are highly competent and trustworthy in maintaining our HVAC system. Our most recent service tech, Barry, was on time, quick to diagnose the problem, explained the repair and answered any questions I had. The pricing for the work was fair. Barry was a pleasure to work with.
Eric Wenger
Eric Wenger
14:46 29 Dec 20
I have appreciated working with Steve for our home plumbing needs. He is efficient, solves the issues, explains things well, and gets the job done. Highly recommend!
LT Hall
LT Hall
16:51 20 Dec 20
Mason is part of a company that is well known in our circle of real estate, new home builds, and existing home install and repair. I had no hesitation in contracting Ressler and Mateer to install a new heat pump system in my home after the old 20 year system coul no longer function. These guys respond quickly and professionally. I am working out a few bugs in this new carrier infinity greenspeed inverter system. Cross my fingers and hope this system lives up to everything I've read about it.
Marilyn Stiles
Marilyn Stiles
02:14 03 Dec 20
We needed some plumbing repairs. The service man was very friendly and professional and made the repairs without difficulty. He also took the time to explain what was needed. We have used R & M for 5 years and have always been satisfied.
David Hoover
David Hoover
19:43 24 Nov 20
Ressler and Mateer have been servicing my system for years. Their employees are always friendly, respectful, and knowledgeable.Mason has been to our house twice now and is always excellent.Highly recommend R&M!
Jeff McSweeney
Jeff McSweeney
15:04 23 Nov 20
These guys installed our systems and now maintain them on a service contract. They do a great job! Every service person is a professional. Highly recommended.
Beth Spead
Beth Spead
16:24 11 Nov 20
This was our first annual maintenance call. Jesse was professional, knowledgeable and performed his tasks in a timely manner. Ressler & Mateer came highly recommended by a friend who has used your services for several years.
Ruth Ruby
Ruth Ruby
21:43 04 Nov 20
We have used the services of Ressler & Mateer for over 30 years, and have always been pleased with their work, and we recommended them to our daughter who purchased a heat pump through them. We have been happy with the people who have serviced our heat pump, also.
Holly Francisco
Holly Francisco
18:26 28 Oct 20
We have used Ressler and Mateer for our geothermal unit since our house was built in 2006. They have always been professional, courteous, quick to respond and come out for maintenance and repair. For our last call, we had a major component on the system go. They gave us all of the options, answered every question, and made the decision on how to procedd a very informed one. The technicians who came out to replace the part were great, and the work was impeccable!
Marilyn Stiles
Marilyn Stiles
15:31 23 Oct 20
We needed some plumbing repairs. The service man was very friendly and professional and made the repairs without difficulty. He also took the time to explain what was needed. We have used R & M for 5 years and have always been satisfied.
Steve Beichler
Steve Beichler
17:44 13 Oct 20
We were very pleased with the service we received from Ressler & Mateer on our heating and cooling system. The technician was very thorough, professional, and spent quality time on the system and on interacting with us as his customer. Thank you!
Lauren Bergren
Lauren Bergren
21:08 12 Oct 20
Steve was awesome! He helped us fix our hot water heater very efficiently and explained all services required to get the job done. He was very polite and we appreciated his work and time immensely!
Tutty Bella
Tutty Bella
18:24 08 Oct 20
Been a Ressler&mateer for ten years We always have nice service .Today Jerry was the tehnician who performed the service to our heat pomp.Jerry was very professional ,courteus,honest and did great job..I,d recommend this company to anyone
Tim Carr
Tim Carr
20:57 05 Oct 20
Mason was my technician today. He addressed the problem quickly and professionally. My experiences with Ressler & Mateer have all been positive ones.
Paul Swope
Paul Swope
17:15 27 Sep 20
Jesse was great! He was on time, professional and very respectful. I recommend Jesse.
Dennis Delozier
Dennis Delozier
17:18 24 Sep 20
The company offered an appointment the day I called. However, i was only available the next day. They scheduled an appointment for the day I was available. The technician, Jeremy, arrived when scheduled. He was professional and observed COVID recommendations. He quickly identified the issue. There was no pressure for additional services. Jeremy represented his company well. I will certainly call on them again for HVAC needs and recommend them to my friends and neighbors.
Drew Dorgan
Drew Dorgan
19:16 17 Sep 20
Great plumbing expertise! Always great ideas and insights too.
Alison T
Alison T
16:38 01 Sep 20
Mason has been here before (for a routine check up in the past) - and he is always awesome! Extremely thorough - and great to chat with as well! I'd highly recommend Ressler & Mateer to anyone - awesome company
Matt Malles
Matt Malles
19:55 03 Aug 20
Ramon did an amazing job fixing our A/C. We called on a Saturday morning and he was at our house by noon the same day. Instead of most HVAC companies that immediately recommend replacing the unit, he troubleshot the unit, diagnosed the problem, and fixed it. All for a very reasonable price. Ressler & Mateer with be our go to company for all heating and air conditioning services.
Matt M.
Matt M.
13:07 03 Aug 20
Ramon was great. He came in, diagnosed the problem with our A/C and fixed it. Instead of most companies that immediately recommend replacement of the A/C...
Scott Sweigart
Scott Sweigart
19:09 25 Jul 20
Jesse came out to look at an a/c unit at my laundromat that kept tripping a breaker. After some investigating, he realized the coil was dirty. He cleaned the coil and it is now working as good as a 20 year old unit can. He was very friendly and easy to work with. Cost was much less than anticipated because I didn't hold much hope and thought it would need replaced.
Scott & Steph
Scott & Steph
15:53 24 Jul 20
Ressler & Mateer is well worth your time. Archie (tech) showed up within the two hour window that was given. During our introduction conversation, I informed Archie that I will be hovering because I like to learn (and there will be questions :) ). He was ok with this request. He answered all my questions in detail and never appeared annoyed, but was very pleasant. After the maintenance of the A/C unit, we had more conversation on the unit. Archie was very professional: 1) wore his mask the entire visit, 2) wore slip on booties when inside, 3) very thorough investigation of the system to ensure "all is good" 4) I learned something new! Thanks for taking the time to answer and explain how items work.
Ray J
Ray J
16:30 10 Jul 20
We are the original owners of our house and with all the HVAC firms out there we were fortunate enough to have Ressler & Mateer install our heating and air conditioning units..They have been very good to us by providing professional service for the last 11 years on a regular basis. Even when there is a problem in the middle of summer or winter they have answered our emergency calls in a very timely basis. One time they did not have a pert but have it to us and installed before the end of the day...Our thanks to Ressler & Mateer and their profession and knowledgeable staff from the people who take the calls to the managers who direct and surely the technicians out if the field who make it happen. ...
Mary Schick
Mary Schick
15:25 08 Jul 20
Great service from Ressler Mateer and Mason! Mason solved our A/C issue and left us with cool air! Thank you!
Jess Kuhn
Jess Kuhn
12:00 07 Jul 20
We needed an 'emergency' service on the 4th of July. We called Ressler & Mateer and left a message. Within 5 minutes, Jerry had returned our call and told us he'd be at our house in an hour and gave us information regarding charges/fees. True to his word, he was at our house within an hour. He was very courteous, got right to work, and had the issue fixed in less than an hour. We were very thankful that Jerry made the trip to our house on a hot, holiday afternoon and resolved our issue for us! The charges/fees seemed reasonable and fair to us. We would definitely use Ressler & Mateer again and would recommend them to others.
Cary Leptuck
Cary Leptuck
14:33 03 Jul 20
Jeremy arrived within the scheduled window. He was masked and wore booties and was very polite and informative. He answered all of my numerous questions completely and did a very thorough job. He's a great representative of your company!
Don Engle
Don Engle
18:06 02 Jul 20
Service man showed up on time and was very professional. Wore booties in the house as well as a face mask. Did a good job for me
Hale and Molly Johnson
Hale and Molly Johnson
00:46 23 Jun 20
We appreciated the very prompt service call this morning. Ed was polite and congenial.He diagnosed the problem and promptly repaired the unit.Thanks for getting our a-c running again. haj
Kyle Wenger
Kyle Wenger
19:41 22 Jun 20
Every time I've called I have received prompt, courteous service. Techs have all been great to work with. Reasonable pricing, and highly recommended.
Howard Aaron
Howard Aaron
18:14 17 Jun 20
The service man came at the designated time. Completed his job efficiently and left the work area clean. I was pleasantly surprised that I received a notice that he was on his way that included a photo of him.
Russ Begly
Russ Begly
22:55 11 Jun 20
Everything went well. The service person was professional, personable, and through.He was on time, answered my questions - job well done. Thank you.
Debbie Strick
Debbie Strick
20:35 10 Jun 20
Steve was great! We have used Jerry with Ressler and Mateer for our HVAC needs for the last 5+ years and now Steve with their plumbing division. Very, very pleased!
Sharron Pacana
Sharron Pacana
18:28 10 Jun 20
We were pleased with Jeremy R. service. He was an extremely nice young man. We have always been happy with Ressler & Mateer's service.
Andrew Wagner
Andrew Wagner
02:28 05 Jun 20
Just had another great experience with Ressler & Mateer. They installed units in our first house and we've continued to use them since moving to a new house. Today was the first time we've need A/C service and it was top -notch work as always. Ed is the best! He was on-time, worked quickly and gave me some good tips on keeping the unit running. When you find a company you know you can trust, you stick with them. And that's why we stick with Ressler & Mateer.
John Sauer
John Sauer
23:34 29 May 20
Where to start....Working with Ressler and Mateer was so refreshing. We needed to replace our existing Heat Pump system. We were able to purchase a name brand system, Carrier, 17 seer two stage vs 14 seer at half the price of our other quotes. The system is so quiet. Our technician, Chris was so knowledgeable, the system was in and working before lunch. Well done.
Andy Wrightstone
Andy Wrightstone
14:07 29 May 20
We had them clean our HVAC & ductwork as well as install UV light system and an Aprilaire filter. Jerry and Barry were very professional and took the time to answer questions. The work was done in a timely manner and we will definitely be using their service again in the future as well as recommending them to friends and family! Also, Tammy in the office was very helpful and fit us into their busy schedule. Thank you very much Ressler & Mateer!
Terry Fenton
Terry Fenton
16:51 07 Jan 20
This company always arrives in a timely manner, and completes the job to satisfaction. The prices are also reasonable.
Shannon Y.
Shannon Y.
15:27 21 Sep 19
Honest first class service. As a woman who is often home alone when technicians visit, this is the only company that I will use. The staff are friendly and...
Angela Barlow
Angela Barlow
01:58 27 May 19
I’m a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn’t get me in until Tuesday, but a spot opened up and Joel called me back saying they were able to fit me in. He came out to my home at 9pm on a Sunday night. Saw, diagnosed, and fixed the problem in under 45 minutes. Price was also decent! Joel was extremely respectful and helpful, explaining things I should know and do as a new home owner. Highly recommend this company and I will be calling them again for any heating and AC issues. Thanks to Joel for his quick and efficient service!
Angela B.
Angela B.
18:55 26 May 19
I'm a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn't get me in until...
Angela B.
Angela B.
18:55 26 May 19
I'm a new home owner and my AC stopped working suddenly today. I called the on call number and Joel called me back. The initially couldn't get me in until...
Connie Enders
Connie Enders
21:05 16 Mar 19
Great service!! Jesse came out and fixed my furnace on a frigid snowy day when woke up to my vents blowing cold air and no heat. He was very informative and nice and explained the problem to me. I held my breath when i asked what the price was, but it was very reasonable. I strongly recommend this company. I will never use another for furnace problems and also see they do plumbing as well. I trust them, they've earned it. Connie.
Brian Meier
Brian Meier
00:00 09 Jan 19
On time, knowledgable, professional, courteous. He did a good job!
Donald Rambler
Donald Rambler
15:48 17 Oct 18
Tech was exactly on time. Wore booties as needed to protect floors. Worked quietly and efficiently. always requested permission to enter a different part of the home. Clearly explained all work completed and costs involved. Kind, considerate and professional.
Mandi Erin
Mandi Erin
21:10 23 Aug 18
Have worked with them a couple of times over the past year. Every person have dealt with either phone or in person has been very nice!! Highly recommended!
Scott Stevenson
Scott Stevenson
18:09 20 Jun 18
Joel Is the Absolute Best. Been to our house atleast 3 times maybe 4. Extremely Professional-clean- an Expert.He is the absolute greatest. I give him 10 stars. very hard worker.I would trust him with my life.
Jennn G.
Jennn G.
09:27 13 Aug 15
Dave was/ is the best! We called for service and they were quick, friendly and knowledgeable. They diagnosed a bad HVAC system that was backed up by 2 other...
Andre B.
Andre B.
18:07 26 Jun 14
I've worked with Dave Ressler and team a few times (2 whole home HVAC installations, one in a new construction house; and once for a replacement water...
Andre B.
Andre B.
18:07 26 Jun 14
I've worked with Dave Ressler and team a few times (2 whole home HVAC installations, one in a new construction house; and once for a replacement water...

hear from our
customers

Just had another great experience with Ressler & Mateer. They installed units in our first house and we've continued to use them since moving to a new house. Today was the first time we've need A/C service and it was top -notch work as always. Ed is the best! He was on-time, worked quickly and gave me some good tips on keeping the unit running. When you find a company you know you can trust, you stick with them. And that's why we stick with Ressler & Mateer. — Andrew Wagner - Quarryville, PA
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